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www.ultramitrepm.com
Privacy Policy INFORMATION COLLECTION AND USE Registration In order to use this Web site, you must first complete the registration form and create a user name and password. During registration you are required to give contact information such as name and email address. We use this information to contact you about the services and products we provide. You have the option to provide equipment inventory and other business information to us; we encourage you to submit this information so we can provide a more substantial experience on our site and in your plant. Registered users will receive email notification announcing new services and upcoming service trips. See “Communications from the Site”. Ultramitre is the sole owner of the information collected on ultramitrepm.com. Ultramitre collects personal and proprietary information from our users at several different points on our Web site. Orders If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information such as name, email, and shipping address and financial information such as credit card number, expiration date. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. A confirmation of registration and order confirmation email will be sent to you at appropriate times following use of the site. Surveys or Contests From time-to-time we may provide you the opportunity to participate in surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information and additional business information relating to our products or services. We use this information to assess our product value to our customers and identify opportunities to market new and existing products. Data collected may also be used to monitor site traffic and to personalize and improve our website. We may use a third party service provider to conduct these surveys or contests; third parties will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share personally identifiable or business information you provide through a survey with other third parties unless we give you prior notice and choice. Referral Programs If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Ultramitre stores this information for the sole purpose of sending this one-time email [and tracking the success of our referral program]. Your friend may contact us at webadministrator@ultramitrepm.com to request that we remove this information from our database. COMMUNICATIONS FROM THE SITE Special Offers and Updates We will occasionally send you information on products, services, special deals, promotions. Out of respect for your privacy, we present the option not to receive these types of communications on each email. Service-related Announcements We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. Customer Service Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone. Personally identifiable information: We DO NOT Share Personally Identifiable Information with Third Parties Agents We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not use personally identifiable information for any other purposes. Legal Disclaimer We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. Log Files As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Cookies A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. Links to Other Sites This Web site may contain links to other sites that are not owned or controlled by Ultramitre. Please be aware that we, Ultramitre, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site. Co-branded sites Regardless whether or not a co-brand exists on this site, the presence of Ultramitre’s Privacy Statement verifies the fact that the site is owned and operated by Ultramitre and thus, the privacy statement is applicable in it’s entirety. Security The security of your personal information is important to us. When you enter sensitive information such as credit card number and/or inventory information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at webadministrator@ultramitrepm.com Business Transitions In the event Ultramitre goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information. Changes in this Privacy Statement If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. Contact Us If you have any questions or suggestions regarding our privacy policy, please contact us at: webmaster@ultramitrepm.com |
